Privacy Policy

Everett SmilesPediatric Dentistry and Orthodontics (“we”, “our”, or “us”) is committed to protecting the privacy and security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our office or use our services, including through our website and any digital communication.

1. Information We Collect

We may collect the following types of information:

Personal Information

Full name, address, phone number, email
Date of birth, gender
Insurance information
Emergency contact information

Health Information (Protected Health Information - PHI)

Medical and dental history
Diagnoses, treatment plans, and dental records
Prescriptions and referrals
Billing and payment history

Technical Information (via Website)

IP address, browser type
Pages visited, time on site
Cookies and tracking technologies (if applicable)

2. How We Use Your Information

We use your information to:

Provide dental care and treatment
Schedule and manage appointments
Process billing and insurance claims
Communicate with you about your care
Comply with legal and regulatory requirements
Improve our services and website

3. Disclosure of Your Information

We may disclose your information in the following ways:

To your insurance provider for billing
To specialists or other healthcare providers involved in your care
To comply with legal obligations (e.g., subpoenas, court orders)
To public health authorities when required (e.g., for reporting infectious diseases)
To business associates who assist us in our operations (e.g., IT providers, billing services) under strict confidentiality agreements

We will not sell, rent, or lease your personal information to third parties for marketing purposes.

4. Your Rights

You have the right to:

Access and receive a copy of your health records
Request corrections to your records
Request restrictions on certain uses or disclosures
Request confidential communications (e.g., only contact by mail)
File a complaint if you believe your privacy rights have been violated

To exercise these rights, contact us using the information at the top of this policy.

5. Data Security

We implement appropriate physical, administrative, and technical safeguards to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Website Privacy/Text Messaging Terms of use

If you use our website/text messaging:

Cookies may be used to enhance user experience.
We do not collect sensitive health information via web forms unless clearly stated and encrypted.
Third-party tools (e.g., appointment booking, analytics) are governed by their own privacy policies.
Text Messaging Terms of Use